FAQ

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  • Can I add or remove an ingredient?

    It is possible to customize the sandwiches when ordering.

    You can choose which ingredients you want to remove or leave, but you cannot add any.

  • Can we select gluten-free products

    Each product has a description with an allergen category, which allows you to target those who do not have gluten.

    In addition, a filter (left) is available to exclude all products including gluten but also other allergens (milk, egg, soy, sesame, etc.).

  • What if my cart disappears?

    Your cart will empty after 15 minutes of inactivity on our website.
    This is normal because we work on the basis of a well-defined stock of fresh produce. After this time, we ask you to place your order again.

  • Can I choose my date and time of delivery

    An order must be placed before 10:00 to be ready or delivered after 12:00, and between 10:00 and 11:00 to be ready or delivered after 13:00.

    You cannot choose your date or exact delivery time but you can choose according to your preference if you wish to receive your order around 12:00 or 13:00.

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