The order time depends on the chosen e-commerce service. Generally speaking, orders can be placed several days in advance.

Click & Delivery :

Order placed BEFORE 1:45 PM, will be delivered the next day.
Order placed AFTER 1:45 PM, it will be delivered withing 48h.

Catering services:

All orders must be placed at least 48 hours before the pick-up or delivery date.

No

It is possible to place an order by telephone with your bakery for a collection of goods. However, the website is to be preferred for Click & Delivery and catering services.

Once the order has been confirmed, it cannot be modified. It is however possible to cancel an order 48 hours before the date of delivery by contacting our customer service via the form available online.

The cost of delivery is €17.55, delivery is free for all orders over €50

The order is to be collected from the bakery selected when ordering.

The collection period depends on the chosen e-commerce service.

If an order is not picked up on the day, it is destroyed when the shop closes for food safety reasons. It is necessary to redo an order through the e-commerce site. No refund can be made.

It is possible to personalise a sandwich or salad when you order in the case of food intolerance.

Each product has a description with identification of allergens. When browsing, the customer has the possibility to select the products according to filters.

The basket is emptied after 15 minutes of inactivity on the website. The order must be reordered.

Only credit card payments are accepted.

The bank information is stored at our banking service provider, Payzen.

If a company is not on the list, the customer is invited to contact the support service via the contact form available on the site.